Remote Support Session / Online Meeting
To start an Online Support Session please click on the link "Remote Support".
In case you like to participate on a meeting please click on the link "Online Meeting".
In both cases an automatic download will be started. Our support team will guide you then through the following proceedings.
(Teamviewer version 7x)
Important Links
Infoportal
(here you will find examples, tutorials, videos, etc.)
Current Version
(a list of program version number from the current service pack)
Termination Support and update Service
(valid for FEA 23, SOFiPLUS(-X) 16.4 / 17.1 and SOFiCAD 16.4 / 17.1 / 17.2)
System Requirements (Ver 2010)
System Requirements (Ver 2012)
Version Matrix
(here you will find information e.g. about corresponding SOFiPLUS and AutoCAD versions)
SOFiSTiK Online (Login)
(this is an online portal for all customers with maintenacne contract to post you rsupport requests directly into our system)